About me...
I'm Pren. The crafty witch behind Chaos and Whimsy. I make fantasy hats and accessories for folks that want to bring magic and whimsy to their cosplay or everyday!
If you can’t find me I’m talking to the trees. I truly value the love and energy that comes with a handmade item. I like to think of my work as knot magic. Every item is imbued with love, acceptance, inspiration, and skill. Essentially they are full of gooey good vibeness so I hope you’re into that kinda thing.​
​
I've been knitting and crocheting for close to 3 decades now! I'm NOT a good knitter even after all this time but its ok to be bad at things and still enjoy doing them, and that's why you will NOT find knit goods or patterns around here. lol
​
​
Frequently Asked Questions
What is your processing time?
​
I ship within the week when it's a ready to ship item (shop drops etc). If I have custom listings available the processing time will be included in the listing. Some of these things take quite a long time to make so it can be up to 8 weeks. I will ship these as I finish them and it's first come first served. I'm sorry I do not do rush orders.​
​
Do you do custom orders?
​
-
I will have them offered very rarely and in super small batches. I will release those spots at the same time as the shop drops.
-
Big modifications will not be accepted to the pattern offered but you will get to pick the colors.
-
Custom spots are offered at a bit of an increased price compared to something you'll find ready made in my shop. The reasons for this are as follows, I probably got the yarn for ready to ships in bulk (therefor for less money) I am buying one-off yarn for your specific project and I cant get that on a deal. I also Spend a lot of extra time yarn hunting for something that you'll be excited about.
-
If you want the experience to be collaborative I'll need to be able to get ahold of you and send photos and receive a quick response etc. My preferred place for that is etsy messages because then I can keep all text threads for customers attached to their orders. If you don't reply expeditiously I will use the notes you put in the order and chose yarns with my own best judgement.
​
What is your shipping policy?
Domestic - Depending on the weight, ready to ship items will ship either USPS 1st Class Package or Priority shipping with insurance, unless otherwise stated in the listing.
International - Currently I do not offer an international shipping option.
Patterns- Are not shipped. They are a digital downloads.
Shipping Errata - I can not be held responsible for a damaged package. I DO get insurance on every shipment though. If a package arrives damaged make sure that you take pictures of the package and the item. I can not be held responsible for weather. Sometimes the weather just doesn’t cooperate and it slows down the postal service. Floods, snow, and ice all slow down the postal services.
Do you take Returns?
I do not take returns on digital patterns.
I do not take returns on custom items.
I will do an exchange for a ready to ship item if you are unhappy with it. I try incredibly hard to be specific in my listing and take very accurate pictures so there shouldn’t be any issues at all but if there are:
-
You MUST contact me prior to returning the item.
-
Item must be in like new condition (no pet hairs. no smells- cigarettes/perfumes/etc.) and arrive back to me in the same condition it left in.
-
I will only send out a new item once I have received the returned item and can confirm that it is in like new condition.
-
You are responsible for the return shipping and shipping for the new item.